Complaints Policy

At Pestcatcher Pest Control, we always endeavour to provide the best service and products to our customers, we recognise however that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure your complete satisfaction.
As soon as possible after our treatment or completion of works, please inspect the work to ensure you are happy and everything has been carried out to our usual high standards.
In the unlikely event that there is anything you are not completely satisfied with, please contact us as soon as you can, in order that we can rectify any problems as soon as possible.
Either call us on 01793 630768 or 07852449528, or write to us as Pestcatcher Pest Control, 27 Iffley Road, Swindon, SN21DL. Alternatively, please email us at [email protected].
We aim to respond within 48 hours of receiving your complaint and where possible, we will provide you with a date to remedy any issues raised.